Refund policy

Returns

We love our BUDS. We think you will love our BUDS too. If you do not love our BUDS, let us know and we will refund your money, so hopefully you can find some BUDS that you do love.

Also, if for some reason you suffer BUD meltage due to delayed delivery, let us know. And please remember, the operative word in Cobodo Chocolate Buds is CHOCOLATE, so upon receipt, bring your BUDS indoors and keep at room temperature or in the fridge.

Damages

If you receive a product in unusable condition for reasons other than temperature extremes, contact us within 24 hours of the verified physical receipt of the package. We will not be able to issue credits or refunds for claims submitted after 24 hours and photographs of the products and shipping packaging are required. If a damaged product has been discarded, we will not be able to issue credit.

Refusals

Due to the delicate nature of our BUDS, if shipments are refused, we cannot guarantee that the chocolate will not be damaged. If you find a package was damaged while in transit, communicate the damage to the shipping carrier.