Shipping policy
Shipping
Chocolate Melts in your mouth. That’s part of why we love it. However, sad things happen to Chocolate when shipped in warm weather. We don't want anyone to be sad. That is why we carefully pack your Cobodo Chocolate Buds in insulated packaging. Then we ship Priority. All because we want all of our human BUDS to be happy with their score of Cobodo Chocolate BUDS.
And please remember, the operative word in Cobodo Chocolate Buds is CHOCOLATE, so immediately upon receipt, bring your BUDS indoors and keep at room temperature. If they have been in temps above 70F, we recommend popping your Buds in the fridge or freezer for 15 minutes.
Warm Weather Shipping
Generally, from April thru September, we ship Monday through Wednesday for USPS priority and UPS 2 day. In addition, we ship UPS Next Day Air Monday thru Thursday. Orders placed after 2 pm EST on Wednesday through Sunday, will be shipped the following Monday. This limits the time in transit so that your order doesn't sit over the weekend in a hot non-air-conditioned warehouse. Please note, if there is unseasonably warm weather, we will opt to ship on the following Monday for orders received after Wednesday.
If you need your Buds on a particular day that conflicts with our shipping procedure, give us a call at 1(877) 421-4CBD. Special orders welcome.
Additionally, April-September, the shipping charge includes insulated packaging and ice packs as needed. The UPS Ground shipping option will be visible during the check-out process. However, it should NOT be used during warm weather months or your BUDS may not survive the delivery if your transit time is more than 1-2 days.
Cool Weather Shipping
During the cooler months, generally October thru March and under 70F degrees, the UPS Ground shipping method can be used during cooler weather but we still suggest USPS priority or UPS 2-day Air method to minimize shipping time.
During cooler weather we ship Monday through Friday, orders placed after 2 pm EST on Friday will be shipped the following Monday.
If you are shipping to a warm-weather location (temperatures are over 70 degrees) such as Florida, Texas, California, etc, please select UPS Next Day Air shipping during checkout. Unfortunately, due to the nature of chocolate, Chocolate BUDS cannot be held responsible for any chocolate melting during transit and after delivery if the order is placed with a shipment method other than Next-day Air. Deliveries may be sent to U.S. addresses only if they are within the 48 contiguous states.
Regretfully, we cannot ship perishables or Chocolate to P.O. boxes, Puerto Rico or the Virgin Islands.
We are not responsible for delays in delivery times due to incorrect or incomplete addresses.
Shipping Notes
Will a thermal insulated sleeve and ice packs protect my chocolate products?
From our experience, a thermally insulated sleeve used in conjunction with an ice pack (as needed) will keep your products protected as long as the time in transit remains three days or less in temperatures over 70F degrees.
After your product arrives
Keep chocolate in a cool, dry place at 70-75 degrees. Not following these storage conditions will cause chocolate to "bloom," or develop a light-colored powdery surface on chocolate, caused by sugar or fat crystals rising to the surface. When this happens, the chocolate is still safe to eat, but the texture may suffer. To prevent bloom, make sure the chocolate doesn't get too warm or experience extreme fluctuations in temperature.